Refunds
Kindly Take a Video Before Opening the Package/Products. We take Replacement only If The Product Is Damaged. Reach/Send Us Video to info@ramsfashionjewellery.com. Without Valid Proof, We don’t allow Refund/Replacement.
The Replacement will be processed within 3 days from the confirmation of valid opening video proof submitted by the customer.
The placed orders cannot be canceled or exchanged for another product. If a particular item in your entire order cannot be processed by us, the item can be replaced for an equivalent value or an additional value item considering the additional price can be paid, or a refund only for that particular item will be provided. The Aprroved Refunds will be credited to original payment method within 5 to 7 days to original payment method.
We recommend customers or anyone authorized by the customer to be available at the destination address mentioned to pick up the jewelry in the courier service timings which is typically 9am 1ST to Spm 1ST. In case of person unavailability, a total of three attempts will be done for the courier to be delivered. If the courier comes back even after these attempts, the customer will be notified the same and might or might not have to pay the return shipping charges for the courier to be sent once again depending on the circumstances. No refund shall be initiated for courier returns.
We recommend contacting us for assistance if you experience any issues receiving our products.
Contact Us
For any questions or concerns regarding your return, please feel free to reach out to us at:
Email: info@ramsfashionjewellery.com
We value your trust and are committed to providing a delightful shopping experience.